Terms & Conditions
Limitation of LiabilityGlaser Ceramics Inc. shall not be held liable for damages of any kind arising from the use of its website or print media or with the delay or inability in their use. No warranties or representations about the accuracy or completeness of information is made unless otherwise noted. In states that limit such liability, the purchaser's remedy is limited to the amount paid in connection with the product(s) purchased.
Cancellations and AlterationsGlaser Ceramics Inc. reserves the right to refuse or cancel orders at any time including orders that contain incorrect prices or descriptions. Further, Glaser Ceramics retains sole discretion in terminating or altering the terms of purchase at any time.
ContactBy placing an order you consent to receive communications electronically or by phone regarding completion of said order. This includes, but is not limited to, inquiries, order totals, delays, alterations, or cancellations.
Return PolicyReturns are allowed up to 45 days from the date of order shipment. Returns due to error or manufacture defect are eligible for full credit. Returns due to customer error will receive a 20% restocking fee. Orders older than 45 days are not eligible for return. All returns require a return merchandise authorization (RMA) and a copy of the shipping invoice. An RMA is valid for 30 days from its issue date. Replacements or exchanges will be treated as a separate order. Glaze, stain, luster, and other paint do not qualify for return unless sent in error or having manufacturer defect.